Privacy Policy

At Lormea, we value the trust you place in us and are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://lormea.com/ (the “Site”).

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Identity Data: Full name and title.

  • Contact Data: Billing address, shipping address, email address, and phone number.

  • Financial Data: Payment information (including credit card numbers or other payment methods).

  • Technical Data: IP address, device type, and behavior on our website.

2. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

  • Communicate with you and provide professional customer support.

  • Screen our orders for potential risk or fraud.

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

  • Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).

3. SHARING YOUR PERSONAL INFORMATION

As a dropshipping retailer, we work with various third-party partners to provide our services. We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • Service Providers: We share your data with our suppliers and shipping carriers to ensure your package reaches you directly from our fulfillment centers.

  • Payment Processors: To ensure secure transactions (e.g., Stripe, PayPal).

  • Analytics: We use Google Analytics to help us understand how our customers use the Site.

  • Legal Compliance: We may also share your Personal Information to comply with applicable laws and regulations or to respond to a lawful request for information we receive.

4. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We do not store your data longer than is strictly necessary for the purposes mentioned above.

5. YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 

6. COOKIES

We use cookies to enhance your browsing experience. Cookies allow us to remember your preferences, analyze site traffic, and personalize content. You can choose to disable cookies through your individual browser settings; however, this may affect the functionality of our website.

7. CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:

Store Name: Lormea  Company Name: Lormea   Email: info@lormea.com Website: https://lormea.com/

Customer Service Opening Hours:

  • Monday - Friday: 09:00 AM – 06:00 PM

  • Saturday - Sunday: 10:00 AM – 05:00 PM