Payment Policy

At Lormea, we want to make your shopping experience as smooth and secure as possible. This policy provides details on the payment methods we accept and how we ensure your transactions remain safe.

1. ACCEPTED PAYMENT METHODS

We offer a variety of secure payment options to accommodate our international customers. Please note that available methods may vary depending on your shipping country and device.

Commonly accepted payment methods include:

  • Credit/Debit Cards: Visa, Mastercard, American Express

  • Digital Wallets: Apple Pay, Google Pay.

2. SECURE TRANSACTIONS & PRIVACY

Your security is our top priority.

  • SSL Encryption: All payments are processed via a secure, encrypted SSL (Secure Socket Layer) connection. This ensures that your financial data is protected from unauthorized access.

  • Data Protection: Lormea does not store your credit card details or sensitive payment information on our own servers. All transactions are handled by certified third-party payment providers.

3. ORDER PROCESSING

  • Confirmation: Your order will be officially accepted and processed once the payment has been successfully authorized.

  • Currency: All transactions are processed in the currency displayed at checkout. Please be aware that your bank or card issuer may apply additional exchange rate fees if you are paying in a different currency.

4. REFUNDS

If you are entitled to a refund (for example, following an approved return according to our Refund & Return Policy), the amount will be credited back to the original payment method used during purchase.

  • Timeline: Most refunds are processed within 14 business days after we have received and inspected your returned item. Please note that it may take additional time for your bank to reflect the transaction in your account.

5. CONTACT US

If you have any questions regarding your payment, an accidental double charge, or technical issues during checkout, please contact our support team:

Store Name: lormea Email: info@lormea.com Customer Service Hours:

  • Mon - Fri: 09:00 AM – 06:00 PM

  • Sat - Sun: 10:00 AM – 05:00 PM